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This is what our customers say about us...

Promptness of response :  Most of the service was provided efficiently through email and a few phone calls
Quality of service :  Bruce Gray was very efficient in helping us to arrange a full survey on a house we are trying to buy just a few weeks before Christmas. He was very fair and thorough, providing lots of details and explanations about his findings in his report and we were really pleased with his service. We particularly valued some of his very appropriate and sensible comments, which gave us confidence that we could move straight in and work on our project house at a slower pace. He was also happy to look at some additional things and sent an email answering these questions after his survey. I would not hesitate to recommend him and would certainly come back to him in the future if the need arises.
Value for money :  The quote he provided was competitive

Victoria, Crowborough 

Promptness of response :  Bruce Gray was extremely efficient and given our exceptional circumstances in that we are in a contract race, accommodated us and fitted us in to provide a full survey to help us achieve our completion date . 
Quality of service : The report was detailed and he telephoned me to discuss the report . He explained everything and assured us if we needed to ask anything after the report was sent we could call him at any point. A great service we could not have asked for better .
Value for money :  Very competitive and by far reasonable
Professionalism :  Bruce offered after care service and I feel that I can call on him for further advice with any of the concerns he raised

Polly, Bromley.

Promptness of response :  Bruce Gray was able to conduct the survey within a few days of being instructed and then prepared the report within a few days of the survey.
Quality of service :  I was really impressed with the survey, both in terms of the detailed content user-friendly format. I have used several different surveyors in the past (including some large surveyors) but Bruce's report stands out as the best one.
Value for money :  Bruce was one of the cheapest quotes I received but, as noted above, the report was top quality.
Professionalism :  Bruce spent 15 minutes on the phone with me to discuss his findings and I found him to be very professional.

Graham,  Sevenoaks

If you would like to join this list of satisfied customers,

please get in touch

Grays Building Consultants are proud to be registered with The Property Ombudsman.

Please click below to link to the TPOs consumer guidance:


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